Privacy Policy


We (Grants Paymentsolutions Ltd) are registered in England and Wales under company number 08111736 and have our trading address at Ceme Innovation Centre, Marsh Way, Marsh Way, Rainham RM13 8EU England, UK

Grants Paymentsolutions Ltd (“we”; or the “Company”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website and our practices for collecting, using, maintaining, protecting and disclosing that information.

    This policy applies to information we collect:
  • On this Website.
  • In e-mail, text and other electronic messages between you and this Website.
  • When you use our services.
  • It does not apply to information collected by:
  • us offline or through any other means; or
  • any third party.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy.

This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 21

Our Website is not intended for children under 21 years of age. No one under age 21 may provide any information to us or use our services. We do not knowingly collect personal information from children under 21. If you are under 21, do not use or provide any information on this Website or use our services. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:
by which you may be personally identified, such as name, postal address, e-mail address or telephone number ("personal information"); that is about you but individually does not identify you; and/or about your internet connection, the equipment you use to access our Website and usage details.; for the purpose of providing our services or providing information (including quotes) about our services. We collect this information:
Directly from you when you provide it to us. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies.

Information You Provide to Us.

The information we collect on or through our Website may include: Information that you provide by filling in forms on our Website (such as the `contact us' form). Records and copies of your correspondence (including e-mail addresses), if you contact us. Your responses to surveys that we might ask you to complete for research purposes. Details of transactions you carry out through us when you use our services, including financial information when you use our services.
Your search queries on the Website.

How We Use Your Information

    We use information that we collect about you or that you provide to us, including any personal information:
  • To present our Website and its contents to you.
  • To provide you with information and services that may interest you.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please Contact Us

Disclosure of Your Information

We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures.
To fulfill the purpose for which you provide it. For example, in providing you with services.
For any other purpose disclosed by us when you provide the information. With your consent. We may also disclose your personal information:
To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use Grants Terms & Conditions
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by [checking the relevant box located on the form on which we collect your data ( Apply Now)]. You can also always opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to]

Promotional Offers from the Company. If you do not wish to have your [e-mail address/contact information] used by the Company to promote our own or third parties' products or services, you can opt-out by [checking the relevant box located on the form on which we collect your data (the [order form/registration form])/[OTHER OPT-OUT METHOD]] or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to [E-MAIL ADDRESS]. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e- mail distributions. [This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.]

Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt- out by [checking the relevant box located on the form on which we collect your data (the [order form/ registration form]). You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to [For this opt-out to function, you must have your browser set to accept browser cookies.]

Accessing and Correcting Your Information

You may send us an e-mail at to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee for this, which will be £10 or such amount prescribed by law (if lower).

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you [by e-mail to the [primary] e-mail address specified in your account[ [and/or] through a notice on the Website home page]. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Grants Paymentsolutions Ltd
53 Skylines Village
Ceme Innovation Centre, Marsh Way,
Marsh Way, Rainham RM13 8EU
England, UK
Tel: +44 (0) 800 6891 006